Handling Customer Complaints
I don’t know about you but one of my favorite (Ha Ha) tasks as a business owner is handling customer complaints . Of course never having had the problem personally, I …
Handling Customer Complaints Read MoreNumerico
History Repeats Itself
I contributed a column to a newsletter in March of 1992 which was headed as “Straight Talk from Gary Field, CPA.” The column started out as follows; “Last year, General …
History Repeats Itself Read MoreThe Habits of Effective Money Managers
Someone once told me that character, an attribute that seems to be passé (sadly so), is the sum total of all of our habits as of a particular point in …
The Habits of Effective Money Managers Read More“Waste not, Want not”
I owe my parents sincere thanks for instilling in me the value of money and the benefits of not living beyond my means. And while they would cringe at the …
“Waste not, Want not” Read MoreThe Business Owners Arsenal
Perhaps the least understood and utilized weapon in the management arsenal are the business financial statements. While I might have a particular bias because of my chosen profession, I can …
The Business Owners Arsenal Read MoreTrouble in Paradise
A new client came to me the other day concerned that while the business results for their most recent year end were the best yet, cash flow problems precluded them …
Trouble in Paradise Read More“Tis the Season”
One of the most common mistakes made by many accountants or financial advisors is their failure to adequately prepare a client for federal and state income tax balances due. This …
“Tis the Season” Read More